The Hong Kong Monetary Authority (HKMA) has issued an alert to the public regarding phishing instant messages associated with Fubon Bank (Hong Kong) Limited. The announcement comes in response to reports received by the HKMA concerning these fraudulent messages.

The Nature of the Threat

According to the HKMA, these phishing messages are designed to deceive recipients into providing sensitive personal information. The messages often contain embedded hyperlinks that direct users to fake websites mimicking those of legitimate banks, urging them to carry out transactions or disclose personal details such as login passwords or One-Time Passwords (OTPs).

Official Bank Communication Protocols

The HKMA emphasized that legitimate banks will never request sensitive personal information via SMS, email, or instant messages. Banks will also refrain from sending messages with embedded hyperlinks directing customers to their websites for transactions. This reminder is crucial to ensure that the public remains vigilant against such phishing attempts.

Actions to Take

The HKMA advises anyone who may have disclosed personal information or conducted financial transactions in response to these phishing messages to contact Fubon Bank immediately using the contact details provided in the bank’s official press release. Moreover, affected individuals should report the incident to the Crime Wing Information Centre of the Hong Kong Police Force by calling 2860 5012.

Preventive Measures

In light of this situation, the HKMA encourages the public to be cautious of unsolicited messages and to verify the authenticity of communications received from banks. Regularly updating passwords and monitoring bank statements for unauthorized transactions are also recommended practices to enhance personal cybersecurity.

For the official press release and further details, visit the HKMA website.

Hong Kong Monetary Authority
24 July 2024

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